Sometimes a customer prefers not to have the meeting assistant in the call. This article shows how to keep it out before the meeting, and how to remove it once the meeting has started.

This is the easiest way, and it works for every meeting tool.

The assistant will not join that meeting. You can switch it back on any time before the meeting starts.

Don't see the switch? It appears on the card once the meeting preparation is ready, and it only works when the meeting has a meeting link.

Good to know: once the meeting has started, you can no longer switch the assistant off in uman. Remove it from the call instead, as explained below.

Prefer to choose per meeting? Go to Settings > Personal > Meeting assistant and set Meeting join behavior to On request. The assistant then only joins the meetings where you switch it on.

The meeting organiser, co-organisers and presenters can remove the assistant.

Don't see Remove from meeting? Only the organiser, co-organisers and presenters get this option. Ask one of them to remove the assistant. If you are the organiser and still don't see it, send us a screenshot of the menu through the chat and we'll look into it with you.

The host and co-hosts can remove the assistant.

Muting the meeting assistant does not stop it from recording. To stop the recording, remove it from the call.