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Salesforce

Technical documentation regarding the Salesforce integration

Data mapping

The table below shows what the integration reads from and writes to your Salesforce, object by object.

uman object

Salesforce object

What uman reads

What uman writes

Account

Account

Name and record type

Creates Accounts (name, record type + any other required field)

Contact

Contact

First name, last name, email, phone, title and the linked Account

Creates or updates Contacts (first name, last name, email, phone, title, the linked Account + any other required field)

Deal

Opportunity

Name, stage, pipeline, close date and the linked Account

Creates Opportunities (name, stage, pipeline, the linked Account) and updates the stage + any other required field

Pipeline

Record Type

Active Opportunity pipelines and their stages

Read only

Note

Content Note

Content Notes attached to an Account, Contact or Opportunity

Creates or updates Content Notes (title and content). Every note is linked to an Account, Contact or Opportunity

Custom object

Any object

Fields required to create an Account, Contact or Opportunity

Objects required to create an Account, Contact or Opportunity, with any field those objects require

Setup Instructions

An administrator can install the package by clicking this link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tWV0000004l8PYAQ

If you are installing the package in a sandbox environment, use:

After the package is installed, users can connect their Salesforce account in the uman platform (using an OAuth2.0 user integration).

Used OAuth scopes

  • Access unique user identifiers (openid)

  • Manage user data via APIs (api)

  • Perform requests at any time (refresh_token, offline_access)

For further assistance, please contact our support team or visit our comprehensive knowledge base.

FAQ

Which Salesforce note type is used?

uman will read/write to enhanced notes. This is a newer version compared to classic notes and allow for rich text, linking the note to multiple records, ...
Enhanced note vs classic (old) note comparision

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