Skip to main content

Salesforce

Technical documentation regarding the Salesforce integration

Setup and details

The integration offers powerful capabilities for handling essential Salesforce objects, including:

1. Account

  • Read Data: Access detailed company profiles, including associated contacts, recent interactions.

  • Write Data: Automatically create or update company records based on sales activities or data from other systems.

2. Contacts

  • Read Data: Retrieve contact details and communication history

  • Write Data: Create or enrich contact profiles by adding key insights, linking notes from customer meetings, or updating status based on interactions.

3. Opportunities (Deals)

  • Read Data: Extract deal information, including stages, values, and associated contacts or companies.

  • Write Data: Create or update deals, update status, or log deal progression to keep CRM data up to date.

4. Record Type (Pipelines)

  • Read Data: Retrieve opportunity pipelines with it's associated stages.

5. Custom Objects

This is optional, depending on your Salesforce setup.

  • Read Data: Retrieve objects that are required for creating an account, contact or deal

  • Write Data: Create objects that are required for creating an account, contact or deal

Setup Instructions

An administrator can install the package by clicking this link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tWV0000004l8PYAQ

If you are installing the package in a sandbox environment, use:

After the package is installed, users can connect their Salesforce account in the uman platform (using an OAuth2.0 user integration).

Used OAuth scopes

  • Access unique user identifiers (openid)

  • Manage user data via APIs (api)

  • Perform requests at any time (refresh_token, offline_access)

For further assistance, please contact our support team or visit our comprehensive knowledge base.

FAQ

Which Salesforce note type is used?

uman will read/write to enhanced notes. This is a newer version compared to classic notes and allow for rich text, linking the note to multiple records, ...
​Enhanced note vs classic (old) note comparision

Did this answer your question?