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Team configuration

Organize users and refine their portfolio experience

What are Teams?

A Team is a group of users within your workspace. Once you've set up teams, you can configure portfolio visibility rules per team, so each group sees the most relevant offerings, references, and thought leadership, and the right leads.

Setting up Teams

Teams are managed in Settings → Teams. Only workspace admins can create and manage teams.

To create a team:

  1. Go to Settings → Teams

  2. Click Create team

  3. Give the team a name and save

To add members to a team, open the team and go to the Users tab. You can add users one by one, or use the Import button to add multiple users at once by email address.

You can also assign a user to a team from their individual member settings.

Configuring Portfolio Visibility

The real power of teams lies in the Portfolio configuration tab. Here you can set visibility rules per offering that apply to all members of that team.

Each offering can be set to one of two states:

  • Visible — The default. The offering appears normally in the portfolio.

  • Promoted — The offering is boosted in visibility for this team, surfacing it more prominently.

Rules automatically cascade to sub-offerings, linked reference cases, and thought leadership, unless you override them individually. You can also use Select all to promote all top-level offerings at once.

How Teams Affect Leads

The offerings a team focuses on shape which leads its members see first: leads that match those offerings are featured in the team's new leads, so each member can spend time on what matters most to them.

A lead has a single status, shared across your whole workspace. When anyone marks a lead as Active, Meeting booked, or Disqualified, it updates for everyone. There is no separate status per team. uman keeps a timeline of who changed the status and when, so you can see how the lead progressed.

A few things to keep in mind

  • A user can belong to only one team at a time.

  • Promoting offerings doesn't create a separate portfolio — it adjusts what's highlighted for each team on top of the standard portfolio.

  • Which leads are featured for a team is driven by the offerings it focuses on. If a team has no focus offerings set, nothing is singled out and its members see all new leads.

  • Deleting a team also removes all associated portfolio rules for that team.

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