Skip to main content

Tips for a successful recording

Best practices to ensure your mobile app recordings are captured and uploaded reliably.

Updated over 3 weeks ago

Follow these tips to make sure your recordings are captured successfully every time.

Before you start

  • Verify you're on the correct meeting — double-check the meeting name before tapping Record. Moving a recording to a different meeting afterwards requires support intervention.

  • Keep your phone charged — long recordings consume battery. Start with enough charge to last the full meeting.

  • Check your available storage — the app will warn you if disk space is running low, but it's good to make sure you have enough room before a long recording.

During the recording

  • You can use your phone normally — the recording continues in the background, so feel free to check other apps, take notes, or lock your screen.

  • Don't force-close the uman app — swiping it away from your recent apps will stop the recording. Closing other apps is fine.

  • Place your phone close to the conversation — for the best transcription quality, keep your phone on the table between you and the other participants rather than in your pocket or bag.

After the recording

  • Always tap Save — this is the most important step. Your recording is not uploaded until you explicitly save it.

  • Wait for the upload to start — if you have a stable internet connection, you should see the upload begin immediately after saving. If you're offline, the recording will be stored locally and can be uploaded later via Start recording → Select offline recordings.

  • Don't force-close the app — let the upload finish before closing uman. If the upload does get interrupted, you can retry it later — failed uploads are saved and can be resumed.

Did this answer your question?